Position Purpose:RFDS Victoria is here for remote, rural and regional communities. We break down barriers to accessing healthcare, wellbeing support and social connection. Our vision is better health, wellbeing and social connection. We "go further" to provide people with the quality healthcare and wellbeing services they need to thrive.RFDS Telehealth connects patients, specialists and primary care providers to improve healthcare access, patient convenience and health system efficiencies. Our services ensure patients can receive the finest care no matter where they live.The Team Leader Digital Health Service Delivery is responsible for the delivery and growth Flying Doctor Telehealth Service, and others as they come on line.Skills, knowledge and competencies:EssentialTechnological literacyA commitment to quality care, innovation, professional development, teaching and teamworkExperience in administration and management of appointment booksAbility to develop and deliver strong, collaborative stakeholder and community relationshipsExcellent interpersonal skills with the ability to communicate, motivate, consult and negotiate, while building and maintaining relationships with colleagues, clients and other health providersExcellent written and verbal communication skills with the ability to contribute to high-level reports and present findings to inform decision-makingProfessional knowledge and technical skills that are up to date with new developments and relevant trends in order to deliver high quality, client oriented and outcome focused clinical services.DesirableWorking knowledge of the Australian and Victorian health care landscape and Medicare funding modelsBusiness development skillsFinancial literacyQualifications and Experience:EssentialHolder of a current National Police check and Working With Children’s checkDesirableDigital Health qualifications or equivalent experienceTelehealth (video conference) experienceCall centre or medical practice experiencePlease submit your resume and a cover letter outlining your suitability for the role and address the key selection criteria via the Apply Now button by 2nd October 2022.Applications will be assessed as received and only applicants shortlisted for an interview will be contacted directly.RFDS is committed to creating a diverse working environment and is proud to be an equal opportunity employer.Our organisational values are detailed in the ‘Vision 2025’ Document Position Description - Team Leader - Digital Health Services AUDMelbourne3004