Program Coordinator – Flying Doctor Memory Lane Part Time Position (0.6)

About the OrganisationProudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities so all Victorians have the choice to access essential primary health care services.RFDS Victoria are now accepting applications for a Part Time (0.6) Program Coordinator, Flying Doctor Memory Lane who will be responsible for developing and implementing the Flying Doctor Memory Lane program. Below is a direct link to the programs website for more detailed information:https://flyingdoctormemorylane.org.auFlying Doctor Memory Lane aims to enable Victorians in palliative or end of life care to return to a place of personal significance, revisit loved ones or relive an important memory without transport being a barrier. Additionally, the program will also extend volunteering opportunities for those who possess experience in the area, and want to give back to the community.Overview of the role This role will further develop the processes and procedures of the program including but not limited to Operational, Governance, Clinical Protocols and Evaluation & Management Framework. This role will have two main aspects to it: Operational coordination and Client/Stakeholder Engagement.  Operational elements include maintenance of vehicles and coordinating volunteer availability. Client and Stakeholder elements include booking journeys and liaising with health service providers and other integral stakeholders.As this is a new program, the Program Coordinator, Flying Doctor Memory Lane will need to take a continuous quality improvement approach to improve/alter the service as required. Focusing on volunteer recruitment and retention, service planning, client liaison and stakeholder relationship management to ensure effective and timely delivery of Memory Lane service.Key Selection CriteriaQualifications or extensive experience in program management or a related fieldExperience maintaining and building relationships with stakeholders, ideally in a healthcare or aged care environmentDemonstrated understanding and experience with supporting and communicating with clients at end of life and their carersExperience in program development and implementationExperience in the management of volunteersExcellent computer skillsThe ability to travel as requiredThis is a rare opportunity to work for an iconic Australian organisation that promotes a supportive and inclusive working culture. If this sounds like the role for you please provide your CV and a cover letter addressing the Key Selection Criteria above (no more than 2 pages) by COB Wednesday 3rd November 2021. Please note that due to the large volume of applications received RFDS will only be contacting those shortlisted for interviews. We reserve the right to close this ad prior to the advertised date if the right candidate is found. RFDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. Position Description AUD Melbourne